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our privacy policy

SW19 Limited is committed to protecting your personal information when you are using our services. This Privacy Policy relates to our use of any personal information you provide to us and our adherence to the General Data Protection Regulation (EU) 2016/679 (“GDPR”). In order to inform you about the full range of activities, products and services that Neko Trust offers, we will sometimes need to collect information about you.

What information will SW19 Limited collect about me? 

When you contact SW19 Limited or sign up to receive information about us we may collect information about you. This could include your name, e-mail address, telephone number, postal address, employment position, employer details, mobile phone number, or date of birth. Different services or online portals may ask for different information.

By giving your details, you allow SW19 Limited to provide you with the information you have confirmed relevant to yourself when completing a data/contact form (this is in the format of opt-in checkboxes). Occasionally on particular services such as forums like LinkedIn Groups, you may be asked to provide sensitive personal information such as your social and cultural opinions.

How will SW19 Limited use the information they collect about me? 

SW19 Limited may use your personal information for a number of different reasons, including:

  • For service administration purposes, i.e. we may contact you regarding the area for which you have shown interest or the information you have signed up to receive.

  • To notify you of changes at SW19 Limited.

  • To contact you about a submission you have made to our website, social media sites, or contact e-mail addresses.

  • To analyse and improve the services offered by the Neko Trust website for example to provide you with the most user-friendly navigation experience.

  • To manage competitions and contact the winners.

  • To inform you further about areas that you have expressed interest in via our website, e-newsletters, social media sites, and e-mail addresses.

  • To inform you of upcoming events.

  • To meet orders or requests, to process payments, and to keep our records up to date.

  • Where you have consented to be contacted about specific areas the charity covers.

SW19 Limited will not share your personal information with any third parties or organisations unless you have specifically consented to let us do so.

You will be given the opportunity to withdraw your consent from being contacted via direct marketing at any time.

Will SW19 Limited share my personal information with anyone else? 

We will not pass your information to third parties for marketing purposes unless you have consented to this. However, we may need to disclose your data to third parties where we need to do so in order to provide the product or service you have requested. Otherwise, we will keep your information confidential, except where disclosure is required or permitted by law, such as to government bodies.

Should you send or post offensive or inappropriate content anywhere on Neko Trust’s website, we may use your information to stop such behavior. Where SW19 Limited believes you may be in breach of the law, we may use your data to inform relevant third parties such as your employer, education provider, or law enforcement agencies about the content or behavior.

When will SW19 Limited contact me? 

SW19 Limited may contact you:

  • In order to carry out a service that you have signed up for.

  • In relation to any comment or contribution, you have made to the SW19 Limited website, social media sites, or message board.

  • In relation to your entry into our competitions.

  • Where you have opted to receive newsletters or other correspondence.

  • To invite you to complete surveys about our services.

  • For marketing purposes where you have expressed an interest in our products or services previously, or have directly signed up to receive marketing communications for SW19 Limited.


What if I am aged 16 or under? 

If you are aged 16 or under, please get your parent or guardian’s permission before providing us with your personal data.

How long will SW19 Limited keep my personal data? 

NSW19 Limited will keep your personal information on our systems in order to continue carrying out our service to you. If you wish to cancel any marketing communications from SW19 Limited you can do so by following the ‘Unsubscribe’ instructions. If you do unsubscribe from this service, your record may stay on our systems so we can ensure that we do not contact you in the future.

Right to be Forgotten

Under Article 17 of the GDPR individuals have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right is not absolute and only applies in certain circumstances.

Individuals have the right to have their personal data erased if:

  • the personal data is no longer necessary for the purpose which you supplied it for

  • you wish to withdraw consent of us holding your data

  • if you object to the processing of your data and there is no longer an overriding legitimate interest to continue this processing

  • you object to the use of your data being processed for direct marketing purposes

  • you believe your data to have been processed unlawfully (i.e. in breach of the lawfulness requirement of the 1st principle)

  • you are legally obliged to remove your data

  • if the data has been processed to offer information society services to a child.

To request your right to be forgotten, please contact us verbally or in writing.

Can I find out what personal information SW19 Limited holds about me? 

Yes, under the Data Protection Act 2018 you have the right to request a copy of the personal information that Neko Trust holds about you and to have any inaccuracies corrected. If you would like to request what information we have on you, please contact:

SW19 Studios, 62 Weir Road, SW19 8UG / Email

If you have any further questions about our Privacy Policy, please contact us.


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